Clinton Community College



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Community Service


Workshop Descriptions
Dates and times for these workshops can be found on our online schedule


Girls Scouts of Northeastern New York Leadership Essentials
Leadership Essentials: This new course is for all volunteers partnering with girls at any grade level and in any pathway. Please bring with you, if you have it, a copy of Journey with accompanying Facilitators’ Guide for your grade level. It is strongly recommended that participants complete GSUSA’s New Online Volunteer Orientation prior to attending Leadership Essentials. Leadership essentials replaces Girl Scout Basics, Daisy, Brownies, Junior, and Teen age levels.

Serving Customers with Disabilities: Reach and Expand Your Market

This program has been designed for any organization who wants to improve their effectiveness in serving the full range of their customer base for anyone who interacts with the public during the course of their work. This includes both businesses such as restaurants and stores as well as hospitals, museums, theaters, or government offices. As a result of participating in this course, you will be able to:

· Understand disability trends in our population and how to make the business case for welcoming customers with disabilities.

· Assess your own practice; are you welcoming to customers with disabilities?

· Understand the 10 points of effective and respectful customer interaction

· Learn how to serve customers with different types of disabilities

· Create your own plan for improving your ability to welcome and serve customers with disabilities.

Sponsored by Cornell University & North Country Center for Independence


Getting Hired and Moving Ahead in a Job When Working with a Disability

This course will be of interest to anyone with a disability who wishes to enter the workforce, who is considering making changes in their current work life, or who is in apposition to support others in this process. It has been designed for people with disabilities and their family members or for any service-providing professionals, such as teachers, higher education professionals, job coaches, career counselors, medical/rehabilitation specialist, or social workers.

The following topics are included in this training:

§ Success stories-film clip scenarios

§ What are your concerns/questions/challenges

§ A quick overview of the employment provisions of the ADA

§ About the hiring process: new hiring practices used by employers-what do they mean for applicants with disabilities?

§ About reasonable accommodation: requesting and sustaining reasonable accommodations

§ Talking to your employer: requesting a reasonable accommodation; disclosing a disability.

Sponsored by Cornell University & North Country Center for Independence


Tapping into Talent: Best Practices in Hiring, Retaining and Accommodating People with Disabilities

The course will be of interest to anyone who works with employment practices or policies, including human resource professionals, business leaders, consultant, career coaches/counselors, managers, or supervisors.

The following topics are included in this training:

§ It’s about talent the basics of inclusive talent management

§ What are your concerns/questions/challenges

§ A quick overview of the employment provisions of the ADA

§ Preparing the workforce for tomorrow: emerging trends in disability & employment

§ About hiring

§ About reasonable accommodation

§ Closing: revisiting your concerns and questions

Sponsored by Cornell University & North Country Center for Independence