Clinton Community College
Commonly Asked Questions from our Students
- What is my username/password and how do I activate my account?
- What if I forgot my password?
- How do I change my password?
- How do I log into Webmail?
- What is my email address?
- How many pages can I print and can I print from laptop if I have a wireless connection?
- How do I save to my Network Space?
- How long will my files stay in my Webmail and Network Space?
- Forgot to save my file as a RTF (Rich Text Format) file. What can I do now?
- Where are the computer labs on campus?
- Is there a colored printer available for student use? How do I sign up for NYAlert, the State University of New York system, in partnership with the State Emergency Management Office, system wide alert messaging system?
What is my username/password and how do I activate my account?
Starting Fall 2010 students will activate their accounts using the Activate My Student Portal Account link. Please watch the clinton.edu home page for the Spotlight On announcement located in the lower right corner announcing the accounts are available. Once available, follow the link to set a password and receive your new username. It is encouraged that you print the confirmation page for your reference. Your username will be your first name, middle initial and last name all together without spaces in lower case. For example, oliverwholmes if my name was Oliver Wendell Holmes. If you did not use a middle initial when you registered for CCC, your username will not have a middle initial. Follow the instructions on the page to activate your account.
What is my password?
When activating your account, you selected a new password. If you forgot your password, please use the Forgot Password link located on the Student Portal Login Screen to reset your password.
What if I forgot my password?
Use the Forgot Password option on the Student Portal link and you will be aided in resetting your password.
How can I change my password?
Students can only change their password by using the Change Password option in the Student Portal.
How do I log into Webmail?
For your Username, enter your complete email address. Your email address is example@students.clinton.edu (where example is, use your username).
What is my email address?
A student email address is different from our faculty/staff. Your email address is example@students.clinton.edu. Use your username instead of the word "example". Students receive 30MB limit with a 25 MB warning of storage space.
How many pages am I allowed to print and can I print from my laptop if I have a wireless connection?
Unfortunately you can not print from your laptop due to the Printing Quota program. You will need to save your document to your network space and print from one of our labs. Each student is given a balance of 500 sheets initally. You will receive a warning when you are down to 100 sheets. You can purchase additional sheets at Douglas Library for $5 per 100 sheets. Feel free to check your print balance using the Print Quota link located on the left of the IT web pages.
How do I save to my Network Space?
From the Desktop:
1. Double Click on MY COMPUTER located on the desktop.
2. In the ADDRESS field, located at the top of the screen, type \\fp1
\homes\your username and press the ENTER key. This will bring you to
your folder where you can save or delete files and folders. Students receive
50MB of storage space.
From an application such as Word, Excel, etc:
At the SAVE dialog box, you can type the address \\fp1\homes\your
username\filename to automatically save a document. To open the file, use the same procedure with the OPEN dialogue box.
How long will my emails stay in my Webmail and my files stay in my network space?
It is recommended you plan that each semester these areas get cleared. We are in the process of reviewing this and will update this area appropriately.
Ok, I forgot to save my file as an RTF (Rich Text Format) file. What can I do now?
Use www.zamzar.com to convert your file or use the option to Recover Text from Any File.
This option is available from the Open command and click the down arrow by Files of type: and scroll down until you fine Recover Text from Any File. You may have to clean up the document but most of the information should be available.
Where are the computer labs located on campus?
Main Building: 209M, 307M, 314M, 430M, 437M, 446M, & 461M
Stafford Center Building: 120T
Above rooms have printers and are available when not in use.
Is there a colored printer available for student use?
A color printer available for students is located in the Douglas Library (2nd floor Main building) in the Media Center. Please note: the printer is for academic use only and counts as 2 pages towards your 400 page print quota.
How do I sign up for NYAlert, State University of New York system, in partnership
with the State Emergency Management Office, system wide alert messaging system?
Click here to sign up for this service.