Clinton Community College
Commonly Asked Questions from our Students
- What is my username?
- What is my password?
- What if I forgot my password?
- How do I change my password?
- How do I log into Webmail?
- I was able to access my Webmail, log into the Student Portal or sign onto a computer on campus and now I can't. What can I do?
- What is my email address?
- How many pages can I print and can I print from laptop if I have a wireless connection?
- How do I save to my Network Space?
- How long will my files stay in my Webmail and Network Space?
- Forgot to save my file as a RTF (Rich Text Format) file. What can I do now?
- Where are the computer labs on campus?
- Is there a colored printer available for student use?
Your username is the first four letters of your last name and the last four digits of your social security number entered lower case. Example: smit6789. If there is not four letters in your last name just enter your last name with the last four digits of your social security number.
What is my password?
In the Fall Semester we completely reload the student file. This means even if you are a returning student from a prior semester, your password is reset to be your Social Security Number without the hyphens. Use the Password Reset link located on the bottom of any of the college's web pages to change your password from your SSN to something you select. If you are logging onto a computer on campus, you will be prompted to change your password.
This will allow access to the Student Webmail, Student Portal, Distant Learning Portal or Library Databases.
What if I forgot my password?
This happens though we strongly encourage you to try and remember your password. You have a couple of options. Currently the Library (located on the 2nd floor), Tutoring Center (located on the 4th floor) and Information Technology Department (located on the 3rd floor) can reset passwords. Students will need identification prior to having passwords reset. You can email the Coordinator and as time allows passwords can be reset.
How can I change my password?
By using the Password Reset link located at the bottom of all Clinton Community College web pages.
How do I log into Webmail?
For your Username, enter your complete email address. Your email address is example@students.clinton.edu (where example is, use your username).
I was able to access my Webmail, log into the Student Portal or sign onto a computer on campus and now I can't. What can I do?
Your password probably needed changing and you can use the Password Reset link to change your password. This will provide access again.
What is my email address?
A student email address is different from our faculty/staff. Your email address is example@students.clinton.edu. Use your username instead of the word "example". Students receive 30MB limit with a 25 MB warning of storage space.
How many pages am I allowed to print and can I print from my laptop if I have a wireless connection?
Unfortunately you can not print from your laptop due to the Printing Quota program. You will need to save your document to your network space and print from one of our labs. Each student is given a balance of 500 sheets initally. You will receive a warning when you are down to 100 sheets. You can purchase additional sheets at Douglas Library for $5 per 100 sheets. Feel free to check your print balance using the Print Quota link located on the left of the IT web pages.
How do I save to my Network Space?
From the Desktop:
1. Double Click on MY COMPUTER located on the desktop.
2. In the ADDRESS field, located at the top of the screen, type \\fp1
\homes\your username and press the ENTER key. This will bring you to
your folder where you can save or delete files and folders. Students receive
50MB of storage space.
From an application such as Word, Excel, etc:
At the SAVE dialog box, you can type the address \\fp1\homes\your
username\filename to automatically save a document. To open the file, use the same procedure with the OPEN dialogue box.
How long will my emails stay in my Webmail and my files stay in my network space?
Each Fall we completely reload the student file. This means anything saved in your Webmail area or Network Space will be removed from the previous semesters.
Ok, I forgot to save my file as an RTF (Rich Text Format) file. What can I do now?
Use www.zamzar.com to convert your file.
Where are the computer labs located on campus?
Main Building: 209M, 307M, 314M, 430M, 437M, 446M, & 461M
Stafford Center Building: 120T
Above rooms have printers and are available when not in use.
Is there a colored printer available for student use?
A color printer available for students is located in the Douglas Library (2nd floor Main building) in the Media Center. Please note: the printer is for academic use only and counts as 2 pages towards your 400 page print quota.